Shipping

  • Processing Time: 1–3 business days.

  • Estimated Delivery:

    • UK & EU: 5–10 business days

    • US & Canada: 7–14 business days

    • International: 10–20 business days

  • You’ll receive tracking details via email once your order ships.

Returns

We accept returns within 30 days of delivery for unused items in original packaging.
To start a return, contact us at support@nuvenhome.com with your order number.

  • Refunds are issued to your original payment method once your return is received and inspected.

  • For hygiene reasons, used sleep accessories (e.g., eye masks or pillows) cannot be returned unless faulty.