Shipping
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Processing Time: 1–3 business days.
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Estimated Delivery:
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UK & EU: 5–10 business days
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US & Canada: 7–14 business days
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International: 10–20 business days
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You’ll receive tracking details via email once your order ships.
Returns
We accept returns within 30 days of delivery for unused items in original packaging.
To start a return, contact us at support@nuvenhome.com with your order number.
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Refunds are issued to your original payment method once your return is received and inspected.
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For hygiene reasons, used sleep accessories (e.g., eye masks or pillows) cannot be returned unless faulty.